Failure Rate

I brought my Xbox to the UPS store for shipping back to Microsoft Support.  To my surprise, the store had a special on the packaging used to ship Xbox 360s.  I knew the red ring of death was a common problem with 360s, but common enough that UPS would have specific 360 shipping boxes?  I asked the clerk, “just how many of these things do you get?”.  He figured about four per week.  And that was just his store; there are eight or nine UPS stores in this city.  Four per week… multiplied by those other stores… that seems like a lot of Xbox 360s getting shipped back to support every week, and that’s just in Winnipeg.

I found that somewhat alarming.

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